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Apr 07, 2023

Cost Transparency in Remote Depositions

process of remote deposition

Deposition services are a critical component of the legal system, allowing lawyers to capture the testimonies of witnesses and gather evidence for their cases. In recent years, digital deposition services have gained popularity, offering a more cost-effective and efficient way to conduct depositions. Unlike stenographic reporting, digital reporting is billed on an hourly basis, providing greater cost transparency and predictability for law firms and their clients.

Case Costs Uncertainty with Traditional Deposition Services

The traditional method of billing for deposition services, based on a per-page rate, has created challenges for law firms in accurately estimating the costs associated with their cases. It is difficult to predict the number of pages that will be generated during a deposition, and additional fees for add-on services only add to the complexity of cost estimation.
Working with a deposition service provider that lacked transparency created financial uncertainty for the law firm’s clients. The clients rely on their attorneys to provide an accurate estimate of the costs associated with their cases. The financial uncertainty caused clients to second-guess their decision to pursue legal action and occasionally caused them to opt out of the case.

Moreover, the inability to accurately estimate costs and provide transparency into fees created a frustrating experience for the law firm. The law firm would have to deal with the time-consuming task of trying to decipher the fees, which took away valuable time and resources from their legal work. It also created a sense of distrust between the law firm and the deposition service provider, making it challenging for them to establish a long-term partnership. The lack of transparency around fees can also cause billing disputes, which further strains the relationship between the law firm and the provider.

Predictability and Transparency of Remote Depositions Billing Method

Claritas offers digital deposition services that address the cost transparency problem facing law firms. Digital reporting is billed on an hourly basis, with all parties involved in the deposition billing for their time by the hour. This structure provides greater predictability in cost estimation, allowing law firms to accurately quote expected costs to their clients. Additionally, digital reporting offers the flexibility to order only what is needed, whether that be a rough draft, real-time streaming, or final transcripts.

Achieving Accurate Cost Estimates: A Case Study

To take advantage of the cost transparency benefits offered by digital deposition services, law firms must specifically request services from a company that bills per hour for their rates. This is the only way to ensure that the final deliverable is billed on an hourly basis, rather than a per-page rate. At Claritas, we work closely with our clients to ensure that they understand our billing structure and have clear expectations for the costs associated with their cases.

One of our clients, a law firm that was struggling to provide accurate cost estimates for their cases, reached out to us to try using remote deposition services for the first time. As a result, they were able to provide their client with a clear estimate of the costs associated with the deposition, which helped to establish trust and build confidence in their representation. The client was able to move forward with their case, knowing that they could afford the costs associated with it.

When we asked them which aspect of our services they most benefited from, they responded:

“Our experience with Claritas’ digital deposition services has been nothing but positive. The hourly billing structure provides a level of transparency that we’ve never had before, allowing us to accurately quote expected costs to our clients. This has helped us build trust with our clients and establish ourselves as a reliable and cost-effective legal service provider.”

Achieve Cost Transparency & Build Client Trust with Claritas

Digital deposition services provide a more cost-effective and efficient way to conduct depositions, and their hourly billing structure offers greater transparency and predictability in cost estimation. Such innovation in the legal industry is allowing attorneys to better serve their clients at Claritas, and we are proud to be at the forefront of this change.

By working with us, law firms can provide their clients with clear and accurate cost estimates, building trust and confidence in their representation. If you have been searching for a more cost-effective way to carry out your legal proceedings and establish a stronger relationship with your clients through cost transparency, let Claritas help you find the solutions you need.

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